1. INTRODUCTION

Your trust is important to us and we’re committed to protecting the privacy and security of your personal information. The information that’s shared with us helps us to provide a great experience. We have a dedicated privacy team that’s committed to protecting all the personal information we collect and help ensure that personal information is handled properly.

This Privacy Policy describes how we collect, use, process, and disclose your personal information, in conjunction with your access to and use of the Parkotruck Platform and the Payment Services. This privacy policy describes our privacy practices for all websites, platforms and services that link to it.

1.1 Definitions

If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms of Service (“Terms”).

1.2 Data Controller

When this policy mentions “Parkotruck,” “we,” “us,” or “our,” it refers to the Parkotruck company.

1.3 Applicability to Payments

This Privacy Policy also applies to the Payment Services provided to you by Parkotruck Payments pursuant to the Payments Terms of Service (“Payments Terms”). When using the Payment Services, you will be also providing your information, including personal information, to one or more Parkotruck Payments entities, which will also be the Data Controller (the "Payments Data Controller") of your information related to the Payment Services.

2. INFORMATION WE COLLECT

There are three general categories of information we collect.

2.1 Information You Give to Us.

2.1.1 Information that is necessary for the use of the Parkotruck Platform.

We ask for and collect the following personal information about you when you use the Parkotruck Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

• Account Information. When you sign up for a Parkotruck Account, we require certain information such as your first name, last name, email address, and date of birth.
• Profile Information. To use certain features of the Parkotruck Platform (such as booking), we may ask you to provide additional information, which may include phone number and a profile picture.
• Payment Information. To use certain features of the Parkotruck Platform (such as booking), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments.

2.1.2 Information you choose to give us.

You may choose to provide us with additional personal information in order to obtain a better user experience when using Parkotruck Platform. This additional information will be processed based on our legitimate interest or when applicable, your consent.

• Additional Profile Information. You may choose to provide additional information as part of your Parkotruck profile (such as gender, city, Truck preferences).
• Other Information. You may otherwise choose to provide us information when you fill in a form, update or add information to your Parkotruck Account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team or use other features of the Parkotruck Platform.

2.1.3 Information that is necessary for the use of the Payment Services.

The Payments Data Controller needs to collect the following information necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:

• Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.

2.1.4 Information We Automatically Collect from Your Use of the Parkotruck Platform and Payment Services.

When you use the Parkotruck Platform and the Payment Services, we automatically collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Parkotruck Platform and Payment Services.

• Geo-location Information. When you use certain features of the Parkotruck Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Parkotruck may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
• Usage Information. We collect information about your interactions with the Parkotruck Platform such as your searches, bookings you have made, and other actions on the Parkotruck Platform.
• Log Data and Device Information. We automatically collect log data and device information when you access and use the Parkotruck Platform. That information includes, among other things: details about how you’ve used the Parkotruck Platform, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Parkotruck Platform.
• Cookies and Similar Technologies. We use cookies and other similar technologies when you use our platform, use our mobile app, or engage with our online ads or email communications. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. In many cases the information we collect using cookies and other tools is only used in a non-identifiable without reference to personal information. For example, we may use information we collect to better understand website traffic patterns and to optimize our website experience. In some cases we associate the information we collect using cookies and other technology with your personal information. Our business partners may also use these tracking technologies on the Parkotruck Platform or engage others to track your behavior on our behalf.
• Pixels and SDKs. Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads. For apps, that third parties, including Facebook, may collect or receive information from your app and other apps and use that information to provide measurement services and targeted ads. Users can opt-out of the collection and use of information for ad targeting by updating their Facebook account ad settings and by contacting support@parkotruck.com with a description of your request and validation information.
• Do Not Track Signals. While you may disable the usage of cookies through your browser settings, the Parkotruck Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.
• Payment Transaction Information. Parkotruck Payments collects information related to your payment transactions through the Parkotruck Platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Parkotruck Payments and to allow the provision of the Payment Services.

2.1.5 Information We Collect from Third Parties.

Parkotruck may collect information, including personal information, that others provide about you when they use the Parkotruck Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the Parkotruck Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your Personal Information, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

• Third Party Services. If you link, connect, or login to your Parkotruck Account with a third party service (e.g. Google, Facebook), the third party service may send us information such as your registration, friends list, and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
• Background Information. For Members in the United States, to the extent permitted by applicable laws, Parkotruck may obtain reports from public records of criminal convictions or sex offender registrations. We may use your information, including your full name and date of birth, to obtain such reports.
• Referrals. If you are invited to Parkotruck, the person who invited you may submit personal information about you such as your email address or other contact information.
• Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or information to help detect fraud and safety issues, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Parkotruck Platform through partnerships, or about your experiences and interactions from our partner ad networks.

2.2 Children’s Data.

Our websites and applications are not directed to children under 16 and we do not knowingly collect any personal information directly from children under 16. If you believe that we processing the personal information pertaining to a child inappropriately, we take this very seriously and urge you to contact us using the information provided under the “Contact Us” section below.

3. HOW WE USE INFORMATION WE COLLECT

We may use, store, and process personal information to (1) provide, understand, improve, and develop the Parkotruck Platform, (2) create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with Parkotruck Policies) and (3) provide, personalize, measure, and improve our advertising and marketing.

3.1 Provide, Improve, and Develop the Parkotruck Platform. We may use the personal information to provide, improve, and develop the Parkotruck Platform such as to:

• enable you to access and use the Parkotruck Platform,
• operate, protect, improve, and optimize the Parkotruck Platform and experience, such as by performing analytics and conducting research,
• provide customer service,
• send you service or support messages, updates, security alerts, and account notifications,
• if you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection,
• to operate, protect, improve, and optimize the Parkotruck Platform and experience, and personalize and customize your experience and facilitate claims with our Parking Partners, Parking partners Protection Insurance, we conduct profiling based on your interactions with the Parkotruck Platform, your search and booking history, your profile information and preferences, and other content you submit to the Parkotruck Platform, and
• enable your use of our enterprise products.

We process this personal information for these purposes given our legitimate interest in improving the Parkotruck Platform and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.

3.2 Create and Maintain a Trusted and Safer Environment. We may use the personal information to create and maintain a trusted and safer environment such as to:

• detect and prevent fraud, spam, abuse, security incidents, and other harmful activity,
• conduct security investigations and risk assessments,
• verify or authenticate information or identifications provided by you,
• conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required,
• comply with our legal obligations,
• Resolve any disputes with any of our Members and enforce our agreements with third parties,
• enforce our Terms of Service and other policies, and
• in connection with the activities above, we may conduct profiling based on your interactions with the Parkotruck Platform, your profile information and other content you submit to the Parkotruck Platform, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to the Parkotruck Platform if such processes detect activity that we think poses a safety or other risk to the Parkotruck Platform, our community, or third parties. If you challenge the decisioning based on the automated process, please contact us as provided in the Contact Us section below.

We process this personal information for these purposes given our legitimate interest in protecting the Parkotruck Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.

3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may use the personal information to provide, personalize, measure, and improve our advertising and marketing such as to:

• send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences and social media advertising through social media platforms such as Facebook or Google),
• personalize, measure, and improve our advertising,
• Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Parkotruck or its third party partners,
• conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Parkotruck Platform, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you,
• enrolling in an email subscription will not affect the frequency of administrative emails that we may send in connection with any Parkotruck Account. No fee is charged for sending promotional emails to you, but third-party data rates may apply. Note that you may not be able to take advantage of certain promotions if you do not have an Parkotruck Account, and
• invite you to events and relevant opportunities.

We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest.

3.4 How the Payments Data Controller uses the Personal Information Collected. We may use the personal information as a part of Payment services such as to:

• Enable you to access and use the Payment Services.
• Detect and prevent fraud, abuse, security incidents, and other harmful activity.
• Conduct security investigations and risk assessments.
• Conduct checks against databases and other information sources.
• Comply with legal obligations (such as anti-money laundering regulations).
• Enforce the Payment Terms and other payment policies.
• With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.

The Payments Data Controller processes this personal information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.

3.5 Your Choices

You have choices on the promotional messages that you choose to receive.

• You can limit the information you provide to Parkotruck. Participation in promotions and marketing programs is voluntary.
• You can limit the communications that Parkotruck sends to you.

• To opt-out of marketing emails, simply click the link labeled “unsubscribe” at the bottom of any marketing email we send you or access the notification settings in your Parkotruck Account.

4. SHARING & DISCLOSURE

4.1 Advertising and Social Media; Sharing With Your Consent.

Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Parkotruck Account or when you participate in promotional activities conducted by Parkotruck partners or third parties.

Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Parkotruck Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.

The social media platforms with which we may share your personal information are not controlled or supervised by Parkotruck. Therefore, any questions regarding how your social media platform service provider processes your personal information should be directed to such provider.

Please note that you may, at any time ask Parkotruck to cease processing your data for these direct marketing purposes by sending an e-mail to support@parkotruck.com

4.2 Sharing between Members.

To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between you and us, as follows:

• When you as a user submit a booking request, certain information about you is shared with the parking partner, including your profile, full name, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the trip, like your phone number.
• When you as a Parking partner have a confirmed booking, certain information is shared with the user to coordinate the booking, such as your profile, full name, phone number, and Accommodation or Experience address.

We don’t share your billing and payout information with other Members.

4.3 Profiles, Listings, and other Public Information.

The Parkotruck Platform lets you publish information, including personal information, that is visible to the general public. For example:

• Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.
• After completing a booking, users may rate each other. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Parkotruck Platform.

Information you share publicly on the Parkotruck Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.

4.4 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.

Parkotruck may disclose your information, including personal information, to courts, law enforcement, governmental authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Parkotruck, (iii) to respond to valid requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms, or (v) to protect the rights, property or personal safety of Parkotruck, its employees, its Members, or members of the public.

These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Parkotruck Platform secure, preventing harm or crime, enforcing or defending legal rights, facilitating the collection of taxes and prevention of tax fraud or preventing damage.

Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Parkotruck’s property, its Members and the Parkotruck Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

4.5 Government Registration.

In jurisdictions where Parkotruck facilitates or requires a registration, notification, permit, or license application of a Parking partner with a local governmental authority through the Parkotruck Platform in accordance with local law, we may share information of participating users with the relevant authority, both during the application process and, if applicable, periodically thereafter, such as the User’s full name and contact details.

4.6 Business Transfers.

If Parkotruck undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.7 Aggregated Data.

We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising, and other business purposes.

5. OTHER IMPORTANT INFORMATION

5.1 Analyzing your Communications.

5.2 Linking Third Party Accounts.

You may link your Parkotruck Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:

• some of the information you provide to us from the linking of your accounts may be published on your Parkotruck Account profile;
• your activities on the Parkotruck Platform may be displayed to your Friends on the Parkotruck Platform and/or that third party site;
• a link to your public profile on that third party social networking service may be included in your Parkotruck public profile;
• other Parkotruck users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;
• other Parkotruck users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;
• the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and
• the publication and display of information that you provide to Parkotruck through this linkage is subject to your settings and authorizations on the Parkotruck Platform and the third party site.

We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.

5.3 Third Party Partners & Integrations

The Parkotruck Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Parkotruck doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Parkotruck, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

Parts of the Parkotruck Platform may use third party services such as Google Maps/Earth services, including the Google Maps API(s), and Stripe Payments. Use of these respective services is subject to their privacy policies such as Google Maps/Earth Additional Terms of Use, and the Google Privacy Policy, Citi Privacy Policy.

6. YOUR RIGHTS

You may exercise any of the rights described in this section before your applicable Parkotruck Data Controller and Payments Data Controller by sending an email to support@parkotruck.com. Please note that we may ask you to verify your identity and request before taking further action on your request.

6.1 Managing Your Information.

You may access and update some of your information through your Account settings. If you have chosen to connect your Parkotruck Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.

6.2 Rectification of Inaccurate or Incomplete Information.

You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your Parkotruck Account).

6.3 Data Access and Portability.

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

6.4 Data Retention and Erasure.

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely." Please note that if you request the erasure of your personal information:

• We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Parkotruck Account for fraud or safety reasons, we may retain certain information from that Parkotruck Account to prevent that Member from opening a new Parkotruck Account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Parkotruck may keep some of your information for tax, legal reporting and auditing obligations.
• Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Parkotruck Platform, even after your Parkotruck Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
• Because we maintain the Parkotruck Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

6.5 Withdrawing Consent and Restriction of Processing.

If we are processing your personal information based on your consent you may withdraw your consent at any time by changing your Account settings or by sending a communication to Parkotruck specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims.

6.6 Lodging Complaints.

You have the right to lodge complaints about our data processing activities by sending an email to support@parkotruck.com.

7. SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Parkotruck Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Parkotruck Account, please contact us following the instructions in the Contact Us section below.

8. CHANGES TO THIS PRIVACY POLICY

Airbnb reserves the right to modify this Privacy Policy at any time in accordance with this provision. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Parkotruck Platform will be subject to the revised Privacy Policy.

9. CONTACT US

If you have any questions or complaints about this Privacy Policy or Parkotruck’s information handling practices, you may email us to support@parkotruck.com.